FAQ (Android)
What is Scene?

Scene is a free smartphone app for browsing, organizing, and sharing photos.

With its simple and intuitive interface, Scene makes it a breeze to locate your favorite pics and organize them into albums. Once you’ve created an album, you can share it and all its photos (up to 1,000) with your friends at the touch of a finger. Your friends don’t even need to use Scene; albums can be viewed in a standard web browser on smartphones, desktops, and even feature phones. And now you can also share publicly on the web. Post a link to your public album on Facebook, Twitter, your blog, or wherever, for everyone to see. This is great for making a photoblog, or creating a collaborative photo collection.

Sync your digital camera photos from your PC or Mac with the free Scene Connect client. Synced photos will automatically appear in Scene on your smartphone. Your photos will be automatically optimized for speed and to make the most of your smartphone’s storage. Sync up to 3,000 photos for free, or upgrade to Scene Premium (monthly subscription) for unlimited photos.

What is Scene Premium?

Upgrade to Scene Premium to gain access to the following featuers.

  • Add videos to albums
  • Download videos from albums
  • View friends’ videos in HD (720p)
  • Albums hold up to 3,000 photos
  • Unlimited sync from PC or Mac via Scene Connect

For details, open the Scene app and navigate to More > Scene Premium.

Can photos in Scene or in my albums be seen by others or shared without my knowledge?

Your photos can’t be seen by anyone else unless you explicitly share or publish them. When you share an album, the photos within are stored on Ripplex’s servers and only made available to explicitly invited users. Photos stored on Ripplex’s servers are strictly protected according to our Terms of Use and Privacy Policy.

When you register a Scene account by providing an email address and password, all albums you create will be stored on Ripplex’s servers. We store your albums in order to provide the following features:

  • Migrate or restore your albums when switching to a new device (upgrading or replacing a lost or stolen device, etc.).
  • Sync albums between multiple smartphones or tablets.

* Photos stored on Ripplex’s servers are shrunk to a size optimal for smartphones. This service can’t be used to back up originals. See here for more information.

* Just like photos in Scene, albums stored on Ripplex’s servers can’t be seen by anyone else unless you explicitly share or publish them.

Can I share albums with friends who don’t use Scene?

Yes. For friends who don’t have Scene, just send an album link. Anyone can view the link in their browser on a desktop or laptop, smartphone, or feature phone.

Sharing an Album

  • Open the album you want to share.
  • Tap Share Album in the lower right of the album.
  • Tap Share with Friends & Family.
  • On the Sharing Settings screen, set the album name, password, and permissions (adding photos, etc.), then tap OK.
  • Choose one of SMS, Mail, or LINE as your sharing method.
  • A screen will appear allowing you to send the album link. Enter your recipient’s address, then send. (For LINE, select a recipient.)
How can I prevent photos in specific folders from appearing in Scene?

You can hide specific folders on your Android device. Photos in hidden folders will not appear in Scene.

Hide Folders From Scene

  • Tap the ☰ icon in the upper left.
  • In the drawer tap Folders.
  • Under Local tap the item representing your device.
  • Folders on your device containing photos will be shown in a list. Tap the menu icon in the upper right.
  • Tap “Show/Hide folders”.
  • Deselect any folders you want to hide, then tap OK.

* Learn more about hiding folders in the User Guide.

* Note

  • Photos already added to albums in Scene will still be displayed, even if their folders of origin are hidden. To hide such photos, please delete them from any albums they are present in.
  • To un-hide a folder, follow the steps described above and reselect the folder. The folder’s contents will once again be displayed in Scene.
How can I tell which photos I haven’t put in albums yet?

It is possible to view only the photos that are not present in any album.

Showing Only Photos Not In Albums

  • From the photo list, tap Photos in the upper left to reveal a pull-down menu.
  • Select “Photos not in albums”.

While showing “Photos not in albums”, any photo that appears in at least one album will be hidden from the photo list. In order to view all of your photos, choose “All photos” from the pull-down menu. It is also possible to show only videos—choose Videos from the pull-down menu.

* Learn more about hiding folders in the User Guide.

When I delete a photo from my device, does it disappear from Scene as well?

Scene is primarily intended to be a viewer for photos stored on your device. When you delete a photo from your device, such as via the standard Photos app, that photo will no longer be shown in Scene. When you add a photo to a Scene album, a copy of that photo is saved to the album. Thus, if you later delete that photo from your device, the copy will still appear in the album. However, for the following reasons we do not recommend using Scene to save storage space on your device, for instance by adding photos to albums and then deleting them.

  • Copying photos to an album takes time, and occurs in the background. If you delete the original photo before the copy is completed, the photo will disappear from the album as well.
  • Copies stored in albums are shrunk to a size optimal for display on a smartphone; the original photos are not copied.
  • Animated GIFs and photos in special formats not supported by Scene (Photo Spheres, etc.) are not copied. If you delete these from your device, they will disappear from Scene albums as well.

Please keep the above in mind when deleting photos from your device. If you have further questions, please contact us via the link below.

I should have multiple copies of a photo, but only one is shown in Scene

Scene’s Photos screen combines identical photos. If you have copies of a photo on both your device’s internal storage and an external SD card, these copies will be shown as a single item in Scene.

What happens if I delete a photo in Scene that represents multiple files on my device?

When you have multiple copies of the same photo on your device, Scene combines these into one item on the Photos screen. When such an item is deleted from the Photos screen, all files represented by that item will be deleted. However, any copies added to albums will remain undeleted.

If Scene combines identical photos, how can I delete just one of them?

As described in “What happens if I delete a photo in Scene that represents multiple files on my device?”, when deleting from the Photos screen all identical photos will be deleted at once.

To delete just a single copy of a photo, don’t delete from the Photos screen; instead first go to the folder containing the desired photo. Find the appropriate folder as follows:

  • Tap the ☰ icon in the upper left to open the drawer.
  • Tap Folders.
  • Tap the device shown under Local.
  • Tap the folder containing the photo you want to delete.

See “How can I find the save location or filename of a photo?” to check which folder a photo is stored in.

I forgot my password

If you’ve forgotten your password, you will have to reset it here.

When resetting your password, you must enter the email address you used when registering your account. Please be sure to enter the correct email address. After entering your email address, you will receive an email with a link for resetting your password. If you do not receive the email, please check your junk mail folder. Also, if you are using a feature phone, please make sure that you are able to receive emails from the domain “”.

I haven’t received the email for resetting my password

When you reset your password on the Account Management site, an email containing a link to set the new password is sent to the email address you used when registering. The following are possible reasons you have not received the email.

The email was mistakenly marked as spam

Your email server or client software may have mistakenly marked the message as spam. Please check your spam folder. Also, if you are using a feature phone, please make sure that you are able to receive emails from the domain “”, then try resetting again if necessary.

Your email address was entered incorrectly

When resetting your password, you must enter the email address you used when registering your account. If the email address does not match, you will be unable to reset your password. Also, for security reasons, we can’t reveal whether or not you have mistyped your email address.

If you have forgotten your account’s email address, please see here.

If I delete a shared album, does it disappear from my friends’ devices too?

It depends on who created the album.

If you delete a shared album that you created, it will be deleted completely and will disappear from other participants’ devices.

If you delete an album that someone else shared with you, you will simply leave the album. Other users will not be affected.

If I switch to a new device, will I be able to keep the albums I made on my old device?

On your new device, log in with the same account you used on your old device; your albums will be restored. You can’t migrate your albums if you never logged in on your old device. Be sure to register a Scene account on your old device before changing devices. You will be asked to provide an email address and password when registering.

Learn more about registering in the User Guide.


  • Account migration will retain only photos in albums and the comments attached to them. Photos not in albums will not be migrated. When changing or upgrading your device, please first copy your photos from the old device to the new one, and then log in to Scene with the same account to restore your albums.
  • You can’t keep both your previous albums and the albums you created on your new device when not logged in. When logging in, any albums made while not logged in will be deleted.
Can I use the same account across multiple devices?

Yes. If you create a Scene account you can log in on any number of iPhones or other smartphones. Your albums will be synced across all devices on which you have logged in.


When logging in, any albums made while not logged in will be deleted. Logging out will reset the app to its newly installed state. After logging in, you are recommended to not log out again.

How can I enlarge the photos in the photo list?

Pinch in or out on the photo list to change the photo display size.

How can I view my album photos with date icons or in calendar view?

Change the album view options to display your photos with date icons or in calendar view, just like the main photo list.

Adding date icons to an album

  • Tap the button in the upper-right corner of the screen to open the menu.
  • Tap View Options.
  • Turn on “Show dates”.

After performing the above steps, your album will be shown with date icons. Tap a date to view all photos in the album in calendar view. To hide the date icons, turn off “Show dates”.


Turning on date icons will show photos in either newest-first or oldest-first order, depending on the album’s sort settings. To display photos in reverse order, turn on “Reverse sort order” under “View options”. Turn off date icons to restore the original photo order.

How do I rearrange photos in an album?

You can sort photos in an album manually, or automatically order them by date taken.

Change an Album’s Sort Order

  • Open an album, then tap the button in the upper right to open the menu.
  • In the menu tap Album Settings.
  • Tap Auto Sort and choose an option.

* Note

  • You can auto-sort by date taken, in newest-first or oldest-first order.
  • By default, auto sort is set to Off and new photos will be added to the end of the album. With the default settings, photos newly added to an album will appear at the very end of the album. You can touch and hold, then drag a photo to rearrange it however you like. You can also set newly added photos to appear at the beginning of the album.
  • When auto sort is enabled, newly added photos will be automatically placed at the appropriate locations depending on their taken-on dates. You can’t rearrange them manually.
How do I save photos to my Android device?

Use the “Save photos to device” menu item.

Saving photos to your device

  • Tap the button in the upper right to open the menu. Choose “Save photos to device”.
  • Select one or more photos to save.
  • Tap OK in the upper right.
  • Tap OK in the confirmation dialog.
Can I use Scene to view, organize, and share photos on my PC or photos I took with my digital camera?

Use Scene Connect to sync photos from your PC or Mac into Scene on your smartphone. Just install Scene Connect on your computer, then log in with your Scene account. Add folders by drag-and-drop, and their contents will be synced to your Scene app via our servers.

See the Scene Connect official site for details.

General/Account Registration/Switching Devices
Viewing Photos
Photo List/Calendar/Detail View
Organizing Photos
Organize Mode/Albums
Friends/Adding Friends
Activity Feed
Notifications/Read & Unread Messages
Scene Connect
About Scene Connect