Scene is a free smartphone app for browsing, organizing, and sharing photos.

With its simple and intuitive interface, Scene makes it a breeze to locate your favorite pics and organize them into albums. Once you’ve created an album, you can share it and all its photos (up to 1,000) with your friends at the touch of a finger. Your friends don’t even need to use Scene; albums can be viewed in a standard web browser on smartphones, desktops, and even feature phones. And now you can also share publicly on the web. Post a link to your public album on Facebook, Twitter, your blog, or wherever, for everyone to see. This is great for making a photoblog, or creating a collaborative photo collection.

Sync your digital camera photos from your PC or Mac with the free Scene Connect client. Synced photos will automatically appear in Scene on your smartphone. Your photos will be automatically optimized for speed and to make the most of your smartphone’s storage. Sync up to 3,000 photos for free, or upgrade to Scene Premium (monthly subscription) for unlimited photos.

Upgrade to Scene Premium to gain access to the following featuers.

• Add videos to albums
• Download videos from albums
• View friends’ videos in HD (720p)
• Albums hold up to 3,000 photos
• Unlimited sync from PC or Mac via Scene Connect

For details, open the Scene app and navigate to More > Scene Premium.

On your new device, log in with the same account you used on your old device; your albums will be restored. You can’t migrate your albums if you never logged in on your old device. Be sure to register a Scene account on your old device before changing devices. You will be asked to provide an email address and password when registering.

Learn more about registering in the User Guide.

Note

• Account migration will retain only photos in albums and the comments attached to them. Photos not in albums will not be migrated. When changing or upgrading your device, please first copy your photos from the old device to the new one, and then log in to Scene with the same account to restore your albums.
• You can’t keep both your previous albums and the albums you created on your new device when not logged in. When logging in, any albums made while not logged in will be deleted.

Yes. If you create a Scene account you can log in on any number of iPhones or other smartphones. Your albums will be synced across all devices on which you have logged in.

Note

When logging in, any albums made while not logged in will be deleted. Logging out will reset the app to its newly installed state. After logging in, you are recommended to not log out again.

You don’t have to make an account, but if you do then your albums will be uploaded to Ripplex’s servers and you will gain the following advantages:

• Albums will be synced across all devices on which you have logged in.
• You can migrate your albums when changing devices or upgrading to a new device.

Learn more about registering in the User Guide.

Note

• Photos stored on Ripplex’s servers are shrunk to a size optimal for smartphones. This service can’t be used to back up originals.
• It may take some time to upload your albums to the server. Photos deleted from your device before the upload has completed will also be deleted from the album. Check the Settings screen > Sync Status to determine whether or not the upload has completed.
• Account migration will restore only photos in albums and the comments attached to them. Photos not in albums will not be migrated. When changing or upgrading your device, please first copy your photos from the old device to the new one, and then log in to Scene with the same account to restore your albums.

Register a Scene account to sync your albums between devices, or to use Scene Connect to sync photos from your PC or Mac into the Scene app.

How to Register

• Tap More on the tab bar at the bottom of the screen.
• Choose Settings > Register New Account.
• Enter your email address, password, etc., then tap Next.
• You will receive an email with a four-digit confirmation code. Enter this code, and you’re done.

Your email server or client software may have mistakenly marked the message as spam. Please check your spam folder. Also, if you are using a feature phone, please make sure that you are able to receive emails from the domain “@scn.jp”, then register again if necessary.

If you try this and still don’t receive the confirmation code, please contact us.

＊ Confirmation codes expire after 1 hour. If your code has expired, please try registering again.

Confirmation codes expire after 1 hour. Please enter the code into the Scene app quickly once it arrives. If your code has expired, please try registering again.

＊ To request further assistance, please contact us.

Log in to the Account Management site to change your account information.

If you’ve forgotten your password, you will have to reset it here.

When resetting your password, you must enter the email address you used when registering your account. Please be sure to enter the correct email address. After entering your email address, you will receive an email with a link for resetting your password. If you do not receive the email, please check your junk mail folder. Also, if you are using a feature phone, please make sure that you are able to receive emails from the domain “@scn.jp”.

When you reset your password on the Account Management site, an email containing a link to set the new password is sent to the email address you used when registering. The following are possible reasons you have not received the email.

The email was mistakenly marked as spam

Your email server or client software may have mistakenly marked the message as spam. Please check your spam folder. Also, if you are using a feature phone, please make sure that you are able to receive emails from the domain “@scn.jp”, then try resetting again if necessary.

Your email address was entered incorrectly

When resetting your password, you must enter the email address you used when registering your account. If the email address does not match, you will be unable to reset your password. Also, for security reasons, we can’t reveal whether or not you have mistyped your email address.

If you have forgotten your account’s email address, please see here.

Follow these steps to check the email address you used when registering.

If you are logged into the Scene app

• Tap the ☰ icon in the upper left.
• In the drawer tap Settings.
• Tap Profile.
• Your account’s email address will be displayed near the top of the screen.

If you don’t have access to Scene, or have logged out

Upon registering you received an email containing a confirmation code. Your account’s email address is the email address at which you received this email. If you can’t find this email and you are unsure of which address you used to register, please contact us and supply your Support ID.

• Locating your Support ID

Check your account details on the Account Management site. You can access the site from within the Scene app.

Checking your account details

• Tap the ☰ icon in the upper left.
• In the drawer tap Settings.
• Tap Manage My Info to access the Account Management site.

You can delete your account from the Account Management site.

If you never registered an account then there are no steps to take. You may uninstall the app at any time.

If you encounter problems with Scene, it is helpful for you to supply your Support ID when contacting Scene Support. Your Support ID is a nine-digit number. To find it:

• Tap the ☰ icon in the upper left.
• Tap your nickname at the top of the drawer.
• Find the nine-digit number labeled Support ID.

Your photos can’t be seen by anyone else unless you explicitly share or publish them. When you share an album, the photos within are stored on Ripplex’s servers and only made available to explicitly invited users. Photos stored on Ripplex’s servers are strictly protected according to our Terms of Use and Privacy Policy.

When you register a Scene account by providing an email address and password, all albums you create will be stored on Ripplex’s servers. We store your albums in order to provide the following features:

• Migrate or restore your albums when switching to a new device (upgrading or replacing a lost or stolen device, etc.).
• Sync albums between multiple smartphones or tablets.

＊ Photos stored on Ripplex’s servers are shrunk to a size optimal for smartphones. This service can’t be used to back up originals. See here for more information.

＊ Just like photos in Scene, albums stored on Ripplex’s servers can’t be seen by anyone else unless you explicitly share or publish them.

Scene can keep a log of its activity in order to facilitate troubleshooting. Here is how you send this log to Scene Support:

1. Tap the ☰ icon in the upper left of the screen to open the drawer.
2. Open the Profile screen by tapping your nickname at the top of the drawer.
3. Find your Support ID at the bottom of the screen. Repeatedly tap the 9-digit ID until…
4. A dialog will appear asking if you want to enable developer options.
5. Tap OK.
6. A “Developer options” section will appear.
7. Turn on “Record usage data”.
8. Return to the previous screen and try to reproduce the issue you want to report.
9. If Scene crashes, restart it.
10. Open the Profile screen again and tap “Send usage data”.
11. Tap Send.
12. If prompted, select your email app from the list.
13. Send the generated email to support@scn.jp.

Before canceling Scene Premium, please be aware of the following.

Important Notice

• After cancellation, you may continue to use Scene Premium for the remainder of your subscription period.
• After your subscription ends, the following will occur:
  • You will no longer be able to add videos to albums.
  • Videos in your albums will be deleted from the Scene servers.
  • For albums containing more than 1,000 photos, photos in excess of the 1,000-photo limit will be deleted from the Scene servers.
  • If you have synced more than 3,000 photos via Scene Connect:
    • You will be unable to sync additional photos.
    • Photos in excess of the 3,000-photo limit will be deleted from the Scene servers.

How to Cancel Scene Premium

1. Go to the Google Play store.
2. If the Account screen is not shown, tap the Account in the ☰ menu.
3. Tap Subscriptions.
4. Tap the cancel button for Scene’s “Premium Plan”.