Scene Connect
English
What is Scene Connect?

Scene Connect is software that lets you sync photos from your PC or Mac to your smartphone so that you can view, organize, and edit them with Scene. To use Scene Connect you need to install the Scene app on your smartphone.

Features:

  • Sync folders easily by simply dragging and dropping them onto Scene Connect.
  • Sync up to 3,000 photos for free.
  • Scene Connect optimizes your photos for smartphone, so they sync quickly and don’t waste storage space.
  • Upgrade to Scene Premium to sync unlimited photos.

Learn more about Scene Connect: http://scn.jp/en/scene-connect.html

How do I use Scene Connect?

Download the Scene Connect installer (for Windows or Mac): http://scn.jp/en/scene-connect.html

  • After downloading, run the installer.
  • Next, pair Scene Connect with the Scene app on your smartphone: First open Scene Connect and proceed to the “Pair with the Scene app” screen. Then scan the QR code with your smartphone by opening the Scene app and going to More > QR Reader.
  • Drag and drop folders you want to sync onto the Scene Connect window.
  • On your smartphone you will receive a Scene notification that “New folders were added to XX”. Tap the notification. After selecting the folder you just added, tap OK to start syncing. Now your computer’s photos will appear in the Scene app.
  • When new photos are added to the synced folder on your computer, they will be automatically sent to Scene on your smartphone. If synced photos don’t appear in Scene, pull the photo list down to refresh the view.

Learn more in the Scene Connect User Guide.

What if there are sub-folders in the folders I sync with Scene Connect?

Sub-folders will also be synced; all photos contained at all levels within the selected folders will be synced to Scene on your smartphone. Within Scene Connect you can optionally exclude specific sub-folders from being synced.

On Windows

  • Right-click on a synced folder and choose Sync Settings.
  • Turn off the checkboxes next to folders you want to exclude.

On Mac

  • Hold the Control key while clicking on a folder and choose Sync Settings.
  • Turn off the checkboxes next to folders you want to exclude.
Scene Connect has stopped syncing from my computer to my smartphone. Why?

You can sync up to 3,000 photos for free with Scene Connect. When you reach this limit, syncing will stop and new photos added to your synced folders will no longer be sent to Scene on your smartphone. Upgrade to Scene Premium to remove the limit and resume syncing. If you have any trouble syncing, try removing a synced folder and then adding it again.

How do I access the Scene Connect settings screen in Scene on my smartphone?

Access this from Device Settings in the More tab.

Accessing Device Settings

  • Tap the More button in the lower right.
  • Tap Scene Connect to reveal the Device Settings screen.
  • A list will appear containing the names of computers you have installed Scene Connect on.

Tap a computer to show a list of the folders being synced from that machine. Select or deselect folders to determine which ones are shown in the Scene app.

About high-resolution photos

In Device Settings there is an option to Download High-Res photos. This is off by default. When the setting is off, when photos are synced to the Scene app only the thumbnail will be downloaded so that the photos can be displayed quickly. High-resolution photos will only be downloaded when you view those photos in full screen by tapping on them. Depending on your wireless signal, a high-resolution photo may take some time to load or may fail to display. Turn this setting on to make Scene download high-resolution photos upon first sync. It will take longer to display new photos in the photo list, but full-screen viewing will be faster, and will be available even when offline. Note that enabling this setting may consume a large amount of your smartphone’s storage space, depending on the number of photos you sync. Please take note of your remaining space when changing this setting.

Where in Scene on my smartphone can I find my synced photos?

Please check the following:

  • Photos synced to Scene on your smartphone are automatically inserted in order of the date they were taken. If you already had photos in your Scene app, the newly synced photos may be scattered among your original photos. Double-check the synced photos’ taken-on dates and search the appropriate locations within the Scene app.
  • Even if syncing is shown as Done in Scene Connect on your computer, there is still one more step required before the photos are shown on your smartphone. In the Scene app’s notifications list there will appear a message that “New folders were added to XX”. Tap that message, then on the settings screen select the folders you want to sync. Tap OK to begin syncing.
I added new photos to my Scene Connect synced folders, but they don’t show up in Scene. Why?

Photos added to a synced folder on your computer do not automatically appear in Scene on your smartphone. First you must pull down on the Scene app’s photo list to refresh the view and download new photos.

How do I stop syncing from Scene Connect to my smartphone?

Open the Scene Connect window on your computer. From the folder list, select the folder you want to stop syncing and click the remove button near the top of the window (second from the left).

If I remove a folder from Scene Connect, will its photos also be removed from Scene on my smartphone?

Yes, they will no longer appear in Scene on your smartphone. In the Scene app, drag the photo list down to refresh the view; photos from the folder you removed in Scene Connect will be deleted from the photo list.

Note

Photos that have been added to albums will not be removed from the photo list or from albums. To remove these photos, delete them from all albums they are present in.

How can I make a Scene album from a folder on my computer?

Photos synced from your computer via Scene Connect will appear in the Scene app’s photo list. From there, create an album in Scene and add the photos to the album. There is no way to automatically create an album in Scene corresponding to a folder on your computer.

If I sync lots of photos from my computer to my smartphone, will I use up all the storage in my smartphone?

Before sending to Scene on your smartphone, Scene Connect shrinks the photos on your computer to a size optimal for smartphones. This means that Scene will take up much less storage space on your smartphone than would be used by Dropbox or other cloud sync services. With Scene, every 1,000 photos takes up around 200 MB.

I understand that Scene Connect syncs faster than Dropbox and other cloud services. Why is that?

Before sending to Scene on your smartphone, Scene Connect shrinks the photos on your computer to a size optimal for smartphones. This makes Scene sync tens of times faster than other cloud services.

Can I sync to multiple smartphones with Scene Connect?

Yes. Your computer’s photos will be synced with all devices on which you have logged into the Scene app with the same account (email address) as you used to log in to Scene Connect. You can’t, however, sync to multiple Scene accounts (with different email addresses) from a single computer.

Can I use Scene Connect to back up my photos?

No. Scene Connect shrinks your photos before sending them to your smartphone. Only the shrunk version is stored on the server. Also, Scene Connect is a sync service only; if you remove a photo from your computer, it will also be removed from the server and from your smartphone. Please do not attempt to use Scene Connect to back up your photos.

I keep photos on multiple computers. Can I sync from all of my computers?

Yes. Just log in to Scene Connect on each computer with the same account. Photos from all computers will be synced to Scene on your smartphone.

Can I sync photos stored on an SD card?

Yes. Drag and drop your SD card onto Scene Connect to sync it. The next time you attach the SD card to your computer, click Start Sync to sync new photos to Scene on your smartphone.

Can I sync photos stored on an external drive or NAS?

Yes. Drag and drop your external drive or NAS onto Scene Connect to sync it. The next time you connect the drive or NAS to your computer, click Start Sync to sync new photos to Scene on your smartphone.

I accidentally deleted a photo from my computer that I had synced with Scene Connect. Can I restore it?

No, unfortunately you can’t. Scene Connect is a sync service that automatically synchronizes the content of folders on your computer with Scene on your smartphone. If you delete a photo from your computer, it will be automatically deleted from the Scene app as well. Thus if you delete a photo from your computer, you can’t restore it with Scene Connect.

In Scene I accidentally deleted a photo that I had synced with Scene Connect. Will the photo be deleted from my computer as well?

No, the photo on your computer will not be deleted. Deleting a synced photo from Scene will only remove it from your smartphone; the photo will not be removed from your computer or from the server. If you want to restore a synced photo that you deleted: stop syncing the folder that contains the photo, refresh Scene’s photo list to update the sync status, and then sync the folder again.

I reinstalled Scene Connect. If I log in with the same account as before, will my settings and sync folders be restored?

Yes. Your sync folders and settings will be restored.

Note

If you have excluded sub-folders, on Windows the exclusion settings will not be restored. After reinstalling, please adjust the settings manually.

My computer with Scene Connect broke, but my photos are on an external drive. If I install Scene Connect on a new computer and log in with the same account as before, will my settings be restored?

On Windows

Yes, your sync folders and settings will be automatically restored. If syncing does not begin automatically, click Start Sync in the upper right.

On Mac

Sync folder settings will not be restored. You will have to recreate your settings manually.

What is Scene Premium?

Scene Connect allows you to sync up to 3,000 photos for free. With Scene Premium you can sync an unlimited number of photos. See https://account.scn.jp/a/upgrade for details.

If I cancel Scene Premium, will the photos I’ve already synced from my computer to Scene on my smartphone disappear?

No, you will still be able to see your synced photos in Scene on your smartphone. After canceling Scene Premium, you will simply be unable to sync any additional photos from your computer to your smartphone.

If I swap photos in and out of my Scene Connect synced folders, always keeping the total below 3,000, can I sync unlimited photos for free?

No. Scene Connect will sync the first 3,000 photos it encounters for free. After that it will no longer sync additional photos. To sync additional photos, please upgrade to Scene Premium.

The Scene Connect installer gave me an error.

In case of an error, please try the following:

  • 0x80072ee7
    • Please check that your network connection is functioning properly.
  • 0x8007051b
    • Please install the .NET Framework 4 Client Profile.
  • 0x80070642
    • Give the installer administrator privileges.
  • 0x81f40001
    • On Windows XP: Give your account administrator privileges and try installing again.
    • Not Windows XP: Scene Connect does not support your operating system.
  • 0x80070643
    • In the upper right of the Scene Connect window click Settings and open the More tab. Turn “Open Scene Connect at startup” OFF, then restart your computer. After successfully updating, if you want to automatically launch Scene Connect at startup, turn the above setting ON again.
  • 0x80070666
    • A newer version of Scene Connect is already installed. There is no need to upgrade.

  • Other possibilities
    • Your anti-virus software may be interfering with the install. Please consult your computer’s administrator.
An error occurred when updating Scene Connect, and the update failed.

In case of an error, please try the following:

  • 0x80070643
    • In the upper right of the Scene Connect window click Settings and open the More tab. Turn “Open Scene Connect at startup” OFF, then restart your computer. After successfully updating, if you want to automatically launch Scene Connect at startup, turn the above setting ON again.
  • 0x80070666
    • A newer version of Scene Connect is already installed. There is no need to upgrade.
I got a warning when trying to download Scene Connect and the download failed.

Choose Keep from the warning’s pop-out menu to complete the download.